Return Policy

In case you wish to return your order or part of it, you have the right to do so within 14 days from the date of receipt of the order.

The item must be returned as a registration package in the same condition that was sent with the receipt.

Refunds will be processed as soon as we receive your refund.
For faster processing of this process, you can inform us by email about your return with the order number and an iban account to which you want the money to be credited.

It is clarified that the refund concerns only the amount of the products and does not include the shipping costs. Shipping costs for return are borne exclusively by the sender.

Goods that have been proven to have been damaged upon receipt will be replaced by Blues & Soul Records. In case the specific product is not available, your money will be refunded. They must return to Blues & Soul Records as they were sent (unless a photo is provided prior to shipment) within 30 days of receipt. Items should be returned in their original packaging to ensure that they are adequately protected during transport.
Contact bluesoulrecords@gmail.com or call us at 2351037934 & 6947237007 for more information.

No refund for lost or damaged parcel by mail.
In case of lost or broken items, you should be careful when you receive it from the postman and you should check its condition and ask for some money back in the mail (only registered shipments are covered worldwide with a $ 45 refund).